Storage Harlington Accessibility Statement
Storage Harlington is committed to providing a website and storage services that are accessible to the widest possible audience, including people with disabilities. We aim to ensure that customers in the accessible Storage Harlington area can access information, manage bookings and understand our services without barriers.
Our commitment to accessibility
Our goal is to align this website with the Web Content Accessibility Guidelines WCAG version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive and neurological disabilities. Meeting these guidelines also helps make the site more user friendly for everyone in the Harlington community.
Accessibility is an ongoing priority for Storage Harlington. As we update content, add new services or improve our online booking and enquiry tools, we review accessibility to reduce barriers and improve the experience for all visitors.
Measures to support accessibility
We have taken several steps to support accessible use of this site, particularly for users in and around Storage Harlington who may rely on assistive technologies.
Key measures include:
Use of clear headings and structure so content is logically organised and easier to navigate.
Consistent navigation patterns across pages, helping visitors learn and reuse familiar layouts.
Readable font choices with sufficient contrast where possible, to support users with low vision or colour vision differences.
Descriptive labels and text for forms, buttons and other controls, so that they are easier to understand and operate.
Screen-reader compatibility
The Storage Harlington website is designed to be compatible with modern screen-reader software. We aim to provide meaningful page titles, heading levels and alternative text for images where they convey important information. Wherever possible, information is not conveyed by colour alone, so that assistive technologies can present the same content in speech or braille output.
We regularly review pages to improve how content is announced by screen readers, including names, roles and states of interactive elements. If you use a screen reader and encounter content that is difficult to understand or navigate, you can contact us to request assistance or an alternative format.
Keyboard navigation
Our website is intended to be fully usable with a keyboard, without the need for a mouse or touch screen. This helps people with motor impairments, as well as those who prefer keyboard use.
Where possible, interactive elements can be accessed, focused and activated using standard keyboard commands. We aim to ensure that:
Interactive controls can be reached in a logical tab order.
Visible focus indicators are present so you can see which element is currently selected.
Menus and forms can be operated using the keyboard alone.
If you find a control or section that cannot be accessed or operated by keyboard, we welcome your feedback so we can investigate and resolve the issue.
Ongoing improvements in the Harlington area
We recognise that accessibility is not a one-time task. As Storage Harlington grows and our services for local customers evolve, we will continue to review this website for compliance with WCAG 2.1 AA success criteria and to respond to user feedback.
We may occasionally publish new features that require further refinement to reach full accessibility. When this occurs, we aim to address any issues as quickly as reasonably possible.
Feedback and accessibility requests
Your experience using the Storage Harlington website is important to us. If you encounter any accessibility barriers, notice content that is difficult to understand, or need information about our storage services in a different format, we encourage you to contact us.
When you get in touch, please include as much detail as you can, such as the page or section you were using, the type of assistive technology or browser you rely on, and what you were trying to do. This information helps us identify the problem and work on a suitable solution for customers in the accessible Storage Harlington area.
We review all reasonable accessibility requests and feedback and will aim to respond and take appropriate action within a practical timeframe.
